Syarikat Air Perlis had successfully undertook the corporatisation process of Bahagian Bekalan Air JKR Perlis [BBA] on 1st January 2015. BBA is a section of JKR Perlis responsible to manage water services in Perlis until the corporatisation date and sanctioned by SPAN as operator of public water supply system (individual license). Tender baru kini DIBUKA.Sila rujuk ruangan TENDER untuk maklumat selanjutnya.

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F.A.Q

Di mana anda perlu salurkan setiap aduan tentang sebarang masalah berkaitan bekalan air?

E-melkan kepada aduan [@] airperlis.com.my

Bila meter anda akan dipasang setelah permohonan diluluskan?

Setelah selesai proses permohonan baru & mengikut terma dan syarat yang telah ditetapkan oleh SAP.

Kenapa pemotongan bekalan dikuatkuasakan?

  • Untuk memungut jumlah tertunggak dari pengguna kerana gagal menjelaskan tunggakan bil air
  • Untuk meningkatkan kecekapan aliran tunai syarikat
  • Untuk memberi kesedaran kepada pengguna betapa pentingnya menjelaskan bil mengikut tempoh ditetapkan

Bilakah penguatkuasaan pemotongan bekalan akan terjadi?

  • Pengguna gagal menjelaskan tunggakan dalam masa yang ditetapkan
  • Pengguna gagal untuk menjelaskan baki hutang tertunggak
  • Pengguna didapati membuat sambungan haram ke premis

Bila bekalan air anda akan disambung semula?

Bekalan air akan disambung semula pada hari yang sama di mana semua bayaran tertunggak dijelaskan.

Consumers Affair

  • SAP Call Centre plays an important role as a hub in getting feedbacks as it serves as a communication platform between SAP and the consumers.
  • Our customers will be given access to the customer information system and as the platform for dissemination of information.
  • Water forum will be a platform for the public to provide feedback by raising issues and giving their opinion, reaction and concern on water related development which affects their interest.
  • Developing water supply crisis contingency or emergency response plan to minimise interruption and fast recovery of water supply.
  • Providing products and services of the highest quality and promoting friendly atmosphere to consumers.
  • Tariff review will take into account the affordability and willingness to pay.

 

Bill Payment

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Pos Online << Click Here

jompay

JomPay << Please check first your bank payment availability below.

Screenshot 2019 07 31 Personal Making A Payment

I) Login to your favorable bank

II)Make payment using JomPay

III)Insert compulsory information below

     Biller Code   : 9167

     Reference 1 : Customer water account number (Compulsory)

     Reference 2 :  Bill number (If any)

epay

E-pay << Click Here

I) Click > Buy/Pay

II) Select a service > Bill Payment Collection

III) Search for product > SAP

IV) Insert amount and click PAY NOW

V) Insert details of your water account and make a payment.

FOR SMARTPHONE USER

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Go to PlayStore or AppStore, search TouchNGo app or Boost app and then download and install it in your smartphone.

Open any app that mentioned above, then complete the registration process and you can make a payment for your Water Bill account through that application.

*Make sure insert your Water Bill account number correctly.

Corporate Social Responsibility

  • Contributing towards state and national social development through our Corporate Social Responsibility (CSR) programs.
  • Sharing responsibility by creating awareness to the public on the importance to ensure sustainable environment through the water conservation program.
  • Promoting productive water usage practices and reducing wastage among the members of the public.
  • Keeping abreast with progress of development in the State of Perlis.
  • Frequent interaction with the public to keep pace with state development.

 

Pengunjung

Hari Ini300
Kelmarin197
Minggu Ini300
Bulan Ini4621
Jumlah225551

Isnin, 19 Ogos 2019

Akses Mudah Alih

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Scan untuk akses mudah alih

Hubungi Kami

Syarikat Air Perlis Sdn Bhd
d/a Kompleks JKR Negeri Perlis
KM 3, Jalan Raja Syed Alwi,
01000 Kangar,
Perlis Indera Kayangan.

Tel. No. : 04 - 977 9300
Fax No. : 04 - 978 1300
E-Mail: aduan[at]airperlis.com.my